Atlas Obscura cares deeply about the health and safety of our guests, guides, partners, and the communities that we visit. In response to COVID-19, we have created the following resources outlining our COVID-19 policies and protocols:
If Atlas Obscura cannot proceed with your trip as planned, our team will be in touch with you directly with your options for rebooking. Most of our trips have available future dates. We’re happy to work with you to transfer your booking to a future trip of your choice.
Any other travel arrangements, including flights, hotel bookings, and other services not booked through Atlas Obscura are subject to the cancellation terms and conditions of those providers. We strongly recommend purchasing travel insurance.
For questions about your trip, our office hours are Monday through Friday from 10:00 a.m. to 6:00 p.m. Eastern Time (GMT+5). Please email us at email@example.com or call us at (646) 961-4857.
We work with Global Rescue, a leading emergency medical assistance and evacuation provider for travelers. While their top priority is assisting in the event of an emergency, their team is available to our travelers 24/7 to advise on minor issues, as well—from helping out if you lose your passport to getting you on the phone (free of charge) with a travel-medicine specialist to making sure a sore throat or headache isn’t something more serious. They can also help arrange a visit to an approved local medical facility if you need in-person care. A Global Rescue membership for the duration of your time on trip is included in the cost of the trip (conditions apply).
Yes! Atlas Obscura is all about exploration and discovery. We create the kinds of travel experiences we'd want for ourselves, based on our database of the world's most unique places and foods. We'll provide you unparalleled access, in-depth storytelling, and of course, some freedom and flexibility to explore on your own. No big tour buses or boring tour guides here. As a result, our trips attract what we think are the most open-minded, curious, and easy-going travelers in the world. And that's the real secret! The company you keep when traveling makes all the difference.
We do—in fact, solo travelers make up about half of our small groups. With curiosity at the center of our experiences, there's a natural camaraderie that develops over the course of a trip. If you’re looking for an opportunity to travel with people who share your sense of curiosity, you’ll come away from these adventures with new travel partners and lasting connections.
While we design all of our trips for independent travelers, solo-only trips are made up entirely of solo travelers. These trips are ideal for travelers who want to meet and travel with other solo travelers. Regular group departures with the same itinerary are available as well. Our solo-only trips are designed for solo travelers only. If a friend or companion will be joining you, we encourage you to consider the regular group departure of the same trip. To learn more about what to expect on these trips and to determine if they’re right for you, feel free to reach out to us.
Our trips are currently designed for travelers 18 years of age or older. There are some departures where an exception can be made for older teens.
Presently, we do not offer dedicated family trips, but families regularly join our regular group departures. Guests 18 years of age or older are welcome to join any Atlas Obscura trip. Many of our departures are also available to book privately. This can be a great option for families, especially families with children under 18. Our private trip rates vary based on group size and availability. Please reach out to us if you’d like to explore this option for your family.
We believe travel has the capacity to make us better global citizens, and we recognize that diverse groups of travelers enrich our trips for everyone. We encourage our travelers to be intrepid, curious, respectful and engaging with locals and other travelers alike. We often find that much of the adventure happens in the conversations that our experiences ignite.
Currently, all of our trips are conducted in English only.
While most of our travelers are based in the U.S., people join our trips from all over the world. You do not need to be a citizen of a particular country, or come from a particular place, to take one of our trips, though visa requirements for the countries visited can vary depending on citizenship.
We encourage all travelers to review the itinerary and pace of any trips that interest them prior to booking to ensure they can fully participate in all activities. We are happy to look into ways in which we can accommodate traveler needs or offer alternate activities where possible. If you have questions about whether an Atlas Obscura trip is right for you, please email us at firstname.lastname@example.org or call (646) 961-4857.
We will accommodate dietary restrictions whenever possible, but there may be some destinations and trips where certain restrictions or allergies are harder to accommodate. Many of our trips indicate dietary notes at the bottom of the itinerary under “Trip FAQ”. If you have a severe allergy or have questions about a specific trip, please contact us to find out if a particular trip is right for you.
All of our trips are rated as Easy, Moderate, or Challenging, based on the level of activity you can expect. This is noted on every trip itinerary page, right next to the trip name. In general, most trips typically include one or several miles of walking per day and require the ability to remain on your feet for extended periods of time. You can see the specific activity level details for each trip at the bottom of the itinerary under "Additional Info".
On any trip itinerary page, click the “See Dates” button, just below the Trip name, or scroll down to the Upcoming Departures section and click the “Book” button. Then, simply fill out and complete the on-site booking form. You can also reach out to us via email at email@example.com or call us at (646) 961-4857, and we’ll help you through the process.
You can join any sold-out trip's waitlist by clicking the “Join Waitlist” button. If space on a particular departure opens up, it is offered to travelers in order of when they joined the waitlist. If a trip is sold out, there’s a very good chance we’ll offer it again in the future. Keep an eye out for new trip announcements via our trips newsletter.
Private trips are departures designated just for you, your friends, and your family using the existing group itinerary for that destination. Trip cost may vary from the advertised price based on group size and travel dates and special deposit and cancellation terms apply. Not all trips are available to book privately, but if there’s one you’re interested in, please email firstname.lastname@example.org or call (646) 961-4857. In some cases, we can arrange to run an existing trip date for your private party.
We do not offer custom trips at this time.
Yes! Please email email@example.com or call us at (646) 961-4857. We are happy to offer details, answer your questions, and help you book a trip on behalf of your client. Travel-agent bookings currently must be made via email or over the phone.
We know that plans can change unexpectedly. All reservations made before the final payment date can be canceled without penalty within seven (7) days of booking up until the final payment due date. If you need to change plans after your final payment date has passed, cancellation fees will apply. Please consult our Terms and Conditions for more details on our cancellation policy.
We highly recommend purchasing travel insurance. This is even more important as travel conditions continue to change. Different policies can cover items including trip cancellation, medical expenses and emergencies, or loss of luggage and personal effects. Our friends at Yonder Travel Insurance can help walk you through and explain the components of different travel insurance policies and what kind of coverage would work best for your needs. They are also a company with a social mission! With every policy sold on Yonder, they donate a week's worth of meals to children in need. Please click here for Yonder’s contact info or to request a quote.
We are continually updating and enhancing our offering of unique and immersive small group trips. To stay connected and be among the first to hear about new trips or departures, please sign up to receive our trips newsletter.
No, our trips do not include the cost of airfare or transportation to or from the arrival and departure points. Each trip page has an 'arrival and departure' section that will identify where the group trip starts and ends. Travelers are responsible for arranging their own flights or transportation to and from the arrival and departure points. We can refer you to a third-party air specialist if you'd like assistance booking your flights.
While this is a very difficult question and tends to come down to the particulars of the destination and trip, we generally believe that sending travelers to countries with complicated political situations is the right thing to do—provided we can do it safely and without contributing to the problems at hand. Simply put, if we felt we were doing harm by running a trip, we wouldn't do it. We believe greater understanding and engagement, especially the kind we get by visiting someplace first-hand, generally does more good than staying home or only visiting countries whose governments share our values.
If you can't find what you're looking for here or in the trip-specific FAQ, please get in touch via email at firstname.lastname@example.org or call us at (646) 961-4857. We are available to assist Monday through Friday from 10:00 a.m. to 6:00 p.m (EST). We'd love to hear from you!